Emotional Intelligence: How EQ Can Make a Difference in Your Criminal Justice Career

January 14, 2021
3:00pm - 4:00pm

Emotional Intelligence is the combination of several social and emotional components that work together to determine how well we utilize our skills of self-perception, self-expression, the way we build and maintain relationships, solve conflict, and manage stressful challenges. It also plays an important role in how we approach decision making.

Public Safety is an area that requires the delicate balance of emotional intelligence and data collection to support decision making during times of duress and high stress. A wrong tactical move or a poor choice of communication can have an adverse impact on efforts to de-escalate.

During this webinar we will:

  • Learn how to identify the five elements of Emotional Intelligence
  • Recognize the four EQ-I elements whose central contribution plays an important role in our ability to step back from the tension of a conflict or crisis.

This is part of a six-part series:


Cheryl Stewart has more than 20 years of combined experience as a Communications and Organizational Development Professional. She is passionate about research and data collection and enjoys empowering others on how to “figure things out” in order to achieve their goals. Cheryl started her career as a TV-News Producer and worked in several television markets.

Currently, she is the Director of Organizational Development with the Maryland Aviation Administration where she oversees Performance Management, Learning and Development, and Employee Development Services for almost 500 employees.

She has a BA in Broadcast Communications from Loyola University, New Orleans  and MS in Organizational Development and Strategic Human Resources from Johns Hopkins University.